of tk999's Privacy Policy

Introduction and Scope

of tk999 (referred to hereinafter as "we", "our", or "the platform") operates an online gaming and betting platform for Bangladeshi users. This privacy policy applies to our website https://oftk999.cam and explains how we collect, process, and protect your personal information.

By using our website or creating an account, you are considered to have agreed to this privacy policy. This policy forms part of our Terms and Conditions and both documents should be read together.

Data Collection

of tk999 collects two types of information — what you provide directly, and what is collected automatically through your use of the platform.

2.1 Information You Provide Directly

• Full name, date of birth, and national identity information (for identity verification)
• Mobile number and email address
• Username and password chosen at the time of account creation
• Payment method details (bKash, Nagad, Rocket, or Upay number)
• Messages and attachments you send when contacting our support team

2.2 Information Collected Automatically

• IP address, browser type, and device information
• Login times, page visit data, and session details
• Gaming history, bet amounts, and outcome data
• Information collected from cookies and similar tracking technologies
• Referral source — information about how you arrived at our site

Use of Data

of tk999 uses your information only for specific, legitimate purposes. Those purposes are detailed below:

3.1 Account Management and Identity Verification

We use your personal information to create, manage, and secure your account. This information is used for OTP verification, password recovery, and detecting suspicious login attempts.

3.2 Transaction Processing

Your payment information is required for deposits and withdrawals. We process transactions through bKash, Nagad, Rocket, and Upay, and securely store a record of each transaction.

3.3 Service Improvement and Personalisation

By analysing your gaming patterns and preferences, we work to make your experience more relevant. Bonus offers, promotions, and service notifications may also be sent based on this information.

3.4 Fraud Prevention and Security

We analyse user data to detect and prevent the creation of multiple accounts, money laundering, and other irregular activity. This is necessary to protect all users.

3.5 Customer Support

When you request support via live chat or email, your account and transaction information allows us to resolve issues quickly and effectively.

Data Sharing and Disclosure

of tk999 does not sell your personal information to third parties. However, information may be shared in certain circumstances:

• Service Providers: Trusted third parties engaged for payment processing, technology infrastructure, and anti-fraud analysis — only for specific tasks and under strict confidentiality agreements.
• Legal Obligations: Information may be provided in response to a court order or a lawful request from a law enforcement authority.
• Business Restructuring: In the event of a merger, acquisition, or asset transfer, your information may pass to the new entity, but the terms of this policy will remain in effect.
• Your Consent: For any sharing beyond the above, we will obtain your explicit consent in advance.

Data Retention

We retain your information only for as long as necessary. All data is kept while your account is active. Even after an account is closed or deactivated, transaction records are retained for a set period to meet legal and financial compliance requirements.

Once the retention period ends, data is securely deleted or anonymised so that it can no longer be used to identify you.

Security Measures

of tk999 follows industry-standard technical and organisational measures to protect your information. Our main security measures are:

• SSL Encryption: Our entire website is secured with SSL technology, which encrypts data exchanged between your browser and our servers.
• Password Hashing: Your password is never stored directly — only a one-way hash is kept.
• Access Controls: Only authorised staff have access to specific data, and all access is logged.
• Firewalls and Intrusion Detection: Our server infrastructure is protected by multiple layers of security.
• Regular Security Reviews: Our systems undergo regular security testing.

However, no one can guarantee complete security on the internet. We take every precaution, but no digital system can be considered entirely risk-free.

Cookie Policy

Cookies are small text files stored in your browser. of tk999 uses the following types of cookies:

7.1 Essential Cookies

These cookies are essential for maintaining login sessions, security verification, and core platform functions. Disabling them will prevent the site from working properly.

7.2 Analytics Cookies

We collect information about which pages are visited most and how users navigate the site to improve service quality. These cookies generate anonymous statistics.

7.3 Cookie Controls

You can choose to accept or reject cookies from your browser settings. However, disabling essential cookies will prevent access to some services.

Your Rights

As a user of of tk999, you have several rights over your own information:

• Right of Access: You have the right to know what information we hold about you.
• Right to Rectification: If any information is incorrect or outdated, you may request that it be corrected.
• Right to Erasure: Where there is no legal obligation to retain it, your information will be deleted upon request.
• Right to Object: You have the right to opt out of marketing communications or specific uses of your data.
• Right to Data Portability: You may request your information in a structured format.

To exercise these rights, contact our support team. You can find more information about user protection on our Responsible Gaming page.

Protection of Minors

of tk999 is only for individuals aged 21 or older. We do not knowingly collect or process the information of any minor.

Age verification is mandatory at the time of account registration. If we become aware that a user is under 21, that account will be closed immediately and any collected information will be deleted.

If you suspect a minor is using our platform, please notify our support team.

Special Protection for Payment Information

Payment information shared during transactions via bKash, Nagad, Rocket, and Upay is particularly sensitive. of tk999 takes the following steps to protect this information:

• During a transaction, payment information is sent directly to the mobile banking provider's system.
• Full mobile banking PINs or passwords are never stored on our servers.
• Transaction reference numbers and amounts are recorded, but sensitive credentials are not.
• Suspicious transactions are immediately flagged for review.

Policy Changes

of tk999 may update this privacy policy when necessary. If changes are made, the "Last updated" date at the top of the page will change. For significant changes, we will send a notification to your registered email or mobile number.

Continued use of the platform after any changes indicates that you have accepted the updated policy. You are advised to review this page regularly. You can also visit our FAQ page for answers to common questions.

Contact

If you have any questions, concerns, or complaints about this privacy policy, please contact us. of tk999's support team is available seven days a week, twenty-four hours a day, in both Bengali and English.

Immediate assistance is available via live chat. To contact us by email:

Email: [email protected]

You can read more about of tk999's background and operations on our About Us page.