For ages 21+

of tk999's commitment to responsible and safe gaming

Entertainment should never become a source of harm. of tk999 believes that gaming must be conscious, controlled, and entirely voluntary. On this page you will find all information about our safe gaming policy, self-limit tools, and available support.

For players aged 21 and above only

Gaming is a form of entertainment, not a way to earn income

The best way to enjoy online betting and casino games is to treat them as entertainment — just like buying a movie ticket or dining out. At of tk999, we want every user to have fun within their means. Winning and losing are both part of any game, but you should never wager money that your household cannot afford to lose.

Our Terms and Conditions show that of tk999 follows specific guidelines on everything from age verification to account security. At the same time, our Privacy Policy ensures your personal information is kept fully protected. Responsible gaming is not only our responsibility — it is yours too — and we are always here to support you along the way.

Remember: betting under the influence of alcohol or emotional stress reduces your ability to make sound decisions. Do not play when you are tired or upset. Repeatedly raising your bets to chase losses is the first sign of a problem.

Every operation at of tk999 is built on one core principle: gaming must be the result of a conscious choice, never a compulsion. We actively work to identify problematic gaming behaviour and restrict accounts where necessary.

Age requirement: 21+ is mandatory

The minimum age to use of tk999 in Bangladesh is 21 years. This rule is strictly enforced.

Access by minors is prohibited

Age is verified at the time of registration. If a user is found to be under 21, the account will be closed immediately and any deposited funds will be returned. Parents and guardians: please make sure your login credentials are not accessible to minors.

Protecting children in the household

Use parental controls and strong passwords on your devices. Always log out of your account. Do not leave your phone or laptop unlocked where children or teenagers can access it. If anyone uses your account without authorisation, notify support immediately.

Tools to keep yourself in control

of tk999 users have access to several practical tools that help keep gaming within limits. You can activate them at any time via 24/7 live chat or email.

Deposit limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. Once the limit is reached, the system will automatically stop accepting further deposits.

Session time limit

Decide in advance how many hours you will play each day. When the set time is up, the session ends automatically so you do not lose track of time.

Temporary break (cooling-off)

Put your account on a temporary break for anywhere from 24 hours up to 6 weeks. During this time, no bets can be placed and no deposits can be made.

Self-exclusion

Close your account for 6 months, 1 year, or permanently. While self-exclusion is active, any attempt to open a new account will also be blocked.

Loss limit

Once you have lost a set amount, the system will alert you and can close your session if you choose. It is a simple way to avoid going beyond your budget.

Reality check

At set intervals, a reminder will appear on screen showing how long you have been playing and how much you have won or lost in the session. Stay aware.

To activate these tools or learn more, visit our FAQ page or contact us directly via 24/7 live chat.

Warning signs of a problem

If you notice any of the following signs in yourself, stop playing immediately and seek help. This list is for self-reflection — not self-blame. Acknowledging a problem is the first step toward solving it.

You keep placing bigger bets to try to win back lost money and cannot stop.
You are using household money, loan repayments, or savings for betting.
You are hiding from family or friends how long you play or how much you spend.
You feel restless, irritable, or anxious when you are not betting — gaming has become a compulsion.
You are neglecting work, studies, or family responsibilities in favour of betting.
You have tried to stop playing but keep failing.
Thoughts of gaming are affecting your sleep or your ability to focus during the day.

of tk999's commitment

Responsible gaming is not just a policy document for us — it sits at the centre of how every feature and service is designed.

Strict age verification

Age verification runs from the moment of registration. Additional information may be requested in suspicious cases.

Behaviour monitoring

When unusual gaming patterns are detected, our team proactively reaches out to the user.

Empathetic support

The support team communicates in Bengali and is trained to give informed guidance on problematic gaming.

Advertising policy

of tk999 does not run any advertisements targeting minors or encouraging problematic gaming behaviour.

Get support — you are not alone

Problematic gaming is a behavioural issue that can be addressed. Do not hesitate to seek help through any of the options below.

of tk999 live chat

Bengali-language support is available 24 hours a day, 7 days a week. If you want to set up self-exclusion or a limit, let us know via live chat — it will be in place within minutes.

Email support

If you prefer a confidential conversation, contact us by email. Our support address is: [email protected] — responses are provided in both Bengali and English.

Family and trusted people

Talk to someone close to you. The support of family or a friend is often the greatest strength. If you cannot bring yourself to speak up, ask someone you trust to seek help on your behalf.

Professional counselling

Speak with a specialist in behavioural addiction or a mental health counsellor. Several government and private organisations in Bangladesh offer this service.

Mental health services

You can seek counselling at the National Institute of Mental Health (NIMH) and the mental health departments of various district hospitals. There is no shame in doing so.

Self-help resources

Read books, articles, and advisory materials written in Bengali on gambling addiction. Awareness is the first step toward change.

Practical tips for informed betting

Ask yourself before you start betting

Am I playing purely for entertainment, or am I trying to ease financial pressure?
If I lose what I am about to bet right now, will it genuinely cause no problem?
What is my budget for today, and am I sticking to it?
Am I in a healthy state of mind, or am I under stress?

Build healthy habits

Set a time and money limit each day in advance, and stop when you reach it.
Even on a winning streak, do not play beyond your set time — luck does not last forever.
Do not make betting your only leisure activity — keep up other hobbies as well.
Keep a monthly record. How much did you spend, and is that a reasonable amount for entertainment?

Responsible gaming FAQs

The most frequently asked questions about responsible gaming are answered below.

Activating self-exclusion at of tk999 is straightforward. Contact the support team via live chat or email and let them know how long you want to be excluded — 6 months, 1 year, or permanently. Your account will be deactivated within minutes of your request. If you try to open a new account during the self-exclusion period, the system will block it.

Decreasing a deposit limit takes effect immediately. However, increasing a limit requires a mandatory 72-hour waiting period. This delay is intentional, so that decisions made in the heat of the moment do not take effect right away.

Your existing account balance remains fully protected during a cooling-off or self-exclusion period. You will not be able to make new deposits or place bets during this time, but you can still withdraw funds already in your account. Contact the support team for further details.

Start by speaking with them calmly. Express your concern without blaming them. If needed, email of tk999 support — we can take action on requests from third parties (family members) as well, subject to verification. Seeking professional family counselling can also be effective.

Yes. In addition to the age verification carried out at registration, transaction patterns and usage behaviour are monitored. In suspicious cases, a national ID or other documents may be requested. Withdrawals may be put on hold until verification is complete.

After a fixed-term exclusion ends, the account may be reactivated — however, a minimum 7-day waiting period and a review process apply. Permanent exclusion is final and cannot be reversed.